RETURNS

 

Please review your items upon receipt of the product to ensure that the correct product has been sent and the quality meets your specifications.

 

If you would like to return the product, you may do so within 30 days of delivery by contacting our return department at returns@lilteammatesshop.com and referencing your order number. We will then provide a RMA number (Return Merchandise Authorization) Shipping charges both ways are responsibility of customer if there is no damage to product. Returns must be in new condition accompanied by original packaging. If product is damaged upon receipt, we will replace same product at no charge.

 

Once an RMA is requested, instructions on how to return product to us will be forwarded to customer. Please do not return product to us without proper authorization as credit may not be issued.

 

Once product is returned to us, please allow us 7-10 business days to issue credit card refund. The refund will appear on your next billing statement.